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Quality and safety

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Our culture of safety

The Everett Clinic has an open and active culture of safety. We know we’re doing what is right for each patient when we carefully review events, share stories and learn from experience.

The Clinic holds itself to the highest standards of patient safety. We work toward those standards in a thoughtful and careful way. We aim to be known nationally for having zero preventable adverse (harmful) events.

To reach those high standards, we focus on working together and speaking opening and honestly with each other. By doing so, we become primed for quality health care.

You — as patient — are the star player on your medical team.

We welcome hearing from you and your loved ones.

Some of the best safety practices are simple. For example, hand-washing is remarkably good at stopping the spread of infection. So, there’s nothing wrong, and everything right, with asking your doctor, “Have you washed your hands?”

The Everett Clinic Foundation of Care

The following terms are meaningful to the Clinic as we strive for the highest level of safety and quality.

 

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  • Continuous improvement

    Doctors choose The Clinic because of our reputation for quality. It’s a place they’d choose for themselves and their families. But we won’t rest on our laurels. We’re always looking to innovate and find better solutions.

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  • Evidence-based medicine

    This is what we practice. We offer care based on scientific research and deep medical practice.

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  • Coordinated care

    At The Everett Clinic, you have a team working together for your health and healing. Your doctors — from your trusted family doctor to your skilled surgeon — use one electronic medical record.

    Excellent laboratories, imaging centers and outpatient surgery centers are part of the Clinic. Our doctors welcome being able to work with trusted team members who have the skills and knowledge to offer you the best care.

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  • Standardization and system solutions

    We're always working to improve the quality of our care. From day-to-day care to the most delicate surgery, quality is utmost.

    We work to make sure care is delivered properly every time for each patient. The key is to find and talk over things that don’t go as planned and build the solution into our daily workflow.

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